GB-London: 3rd Line Network and Project Support

Competitive Contract Award Notice

Associated Parent Notice
CompetitiveContractNotice - GB-London: 3rd Line Network and Project Support
1. Title: GB-London: 3rd Line Network and Project Support
2. Awarding Authority:
Wandle Housing Association
Second Floor, Minerva House, Montague Close, London, SE1 9BB, United Kingdom
Tel. 07957950137, Email:, URL:
Contact: Mr Chris Robinson, Attn: Mr Chris Robinson
3. Contract Type: Supplies

4. Description: Remote access software package. Remote access software development services. Computer network services. To be able to deliver the above high-level objective, we (Wandle Housing Association) have engaged with an IT business partner to work with and support on providing the following support services:

1. Monitoring our systems and service to ensure its proper function
2. 3rd line support and maintenance for our on-premise Virtual Infrastructure and O365, Azure AD Services.
3. Project management & delivery
4. ITIL service lifecycle, release, patch and change management
5. To operate Wandle’s Backup and DR solution
6. Cost-effective solution
5. CPV Codes:
48514000 - Remote access software package.
72212514 - Remote access software development services.
72700000 - Computer network services.

6. NUTS Codes :

7. Main Site or Location of Works, Main Place of Delivery or Main Place of Performance: LONDON,
8. Reference Attributed by the Awarding Authority: WHA/BS/IT/20/001_A
9. Awarded to:

Phoenix Software Ltd
National ID: 02548628, Bytes House , Randalls Way, Leatherhead, KT22 7TW, United Kingdom
Tel. 01904 562200, URL:
Contact: Mr Ben Rayner, Attn: Mr Ben Rayner
Value Cost: 104,000
Is Awardee likely to subcontract?: No Awarded to SME?: No
10. Date of Contract Award: 01/12/2020
11. Number of Tenders Received: 7
12. Other Information:
Other Information: To view this notice, please click here:
Suitable for VCO: No
Procedure Type:OPEN
Period of Work Start date: 07/12/2020
Period of Work End date: 30/11/2022